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PRIVACY POLICY

( UE Regulation 679/2016)

This Privacy Policy sets out how Celso Sport SNC collect, store and use information about you when you use or interact with our website, http://www.celsosport.it and where we otherwise obtain or collect information about you. This Privacy Policy is effective from 25 May 2018.

The GDPR law on data protection sets out different reasons for a company to collect and process your personal data, including:

  • Consent: In specific situations, we can collect and process your data with your consent - e.g. when you access our customer service webform. When collecting your personal data, we’ll always make clear to you which data is necessary in connection with a particular service
  • Contractual obligations: In some instances, we need your personal data to comply with our contractual obligations. For example, if you place an order for rental filling your details in our customer service webform.
  • Legal compliance: We may be legally bound to collect and process your data. For example, if someone is involved in any criminal activity or fraud affecting Celso Sport we may need to pass details to law enforcement.
  • Legitimate interest: We require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests. For example, we may use your purchase or rental history and preferences to offer more personalised offers or services.

Our details

The data controller in respect of our website is:

Celso Sport SNC
Via Vallecetta 5
23032 Bormio SO
N. registro delle imprese SO 39135

If you have any questions about this Privacy Policy you can contact the data controller by writing to the address above or sending an email to celsosport@pec.it

How we collect information about you

Information we collect when you visit our website

We collect and use information from website visitors in accordance with this section and the section entitled Disclosure and additional uses of your information. We use a third party server to host our website the privacy policy of which is available here https://www.alea.pro/privacy

Our website server is located in the EEA and automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website, e.g. the website or URL (link) which referred you to our website your browser version and operating system

Contact Web Form

When you contact us using our web contact form, we collect First Name, Last Name, age, email address, telephone number, information about your sporting ability, height and weight, size for garment and boots, We also collect any other information you provide to us when you complete the contact form including any optional information. If you do not provide the mandatory information required by our contact form, you may not be able to submit the contact form and If you do not supply the optional information required by our contact form, we may not be able to return your enquiry with the an optimal service. The Information you send us via our contact form will be stored within the European Economic Area on our third party hosting servers

Cookies and similar technologies

We use cookies or similar technologies on our website. Cookies are data files which are sent from a website to a browser to record information about users for various purposes. we use cookies and similar information-gathering technologies on our website including essential, functional, analytical and targeting cookies. For more information, please visit our cookies policy here: https://www.celsosport.it/en/cookie-policy. You can reject some or all of the cookies we use on or via our website by changing your browser settings or non-essential cookies by using our cookie control tool, but doing so can impair your ability to use our website or some or all of its features. For further information about cookies, including how to change your browser settings, please visit www.allaboutcookies.org or see our cookies policy.

Hard Copy Rental Service Form

When you fill our paper rental service form we collect First Name, Last Name, email address, age, telephone number, information about your sporting ability, height and weight, size for garment and boots. If you do not provide the information required, we may not be able to offer you an optimal service.

Email

When you send an email to the email address displayed on our website we collect your email address and any other information you provide in that email such as your name, telephone number and the information contained in any signature block in your email.

Transfer and storage of your information

We use a third party email provider to store emails you send us. Our third party email provider is located in the EEA and Emails you send us will be stored within the European Economic Area on our third party servers

Phone

When you contact us by phone, we may collect your phone number and any information provide to us during your conversation with us. We do not record phone calls.

Post

If you contact us by post, we will collect any information you provide to us in any postal communications you send us in a secured manner.

Information collected or obtained from third parties

This section sets out how we obtain or collect information about you from third parties.

Information received from third parties

We may receive information from third parties in relation to the rental of sporting equipment.

This information typically include First Name, Last Name, age, email address, telephone number, information about your sporting ability, height and weight, size for garment and boots.

Similarly, third parties may pass on information about you to us if you have infringed or potentially infringed any of legal rights. In this case, we will have a legitimate interest in processing that information to investigate and pursue any such potential infringement. Where we receive information about you in error and/or we do not have a legal basis for processing that information, we will delete your information.

We do not knowingly or intentionally collect what is commonly referred to as ‘sensitive personal information”: racial or ethnic origin, political opinions, Religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, data concerning an individual’s sex life and data concerning an individual’s sexual orientation. Please do not submit sensitive personal information about you to us.

We do not make use of automated decision making and automated processing for profiling with your information to evaluate personal aspects about you, in particular to analyse or predict things like your economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

Disclosure and additional uses of your information

This section sets out the circumstances in which we may disclose information about you to third parties and any additional purposes for which we use your information.

Disclosure of your information to service providers

We use a number of third parties to provide us with services which are necessary to run our business or to assist us with running our business including the following:

  • IT service provider(s),
  • Web developer(s),
  • Hosting provider(s),

Your information will be shared with these service providers where necessary to provide you with the service you have requested, whether that is accessing our website or ordering goods and services from us.

If you would like to obtain information about our service providers, please contact us directly by email to celsosport@pec.it and we will provide you with such information where you have a legitimate reason for requesting it.

Disclosure of your information to other third parties

We disclose your information to other third parties in specific circumstances, as set out below.

Google Analytics is collecting information this trough our website. This information is used for a number of purposes, on an aggregated or anonymised basis. To find out more about what information Google collects, use this information and how to control the information sent to Google, please see the following page: https://www.google.com/policies/privacy/partners/.

Information collected by Google Analytics is stored in the European Economic Area

We may share your information also with accountants, financial advisors, lawyers and public relations professionals. For example, we share invoices we issue and receive with our accountants for the purpose of completing tax returns and our end of year accounts.

Business partners.

Business partners are businesses we work with which provide goods and services which are complementary to our own or which allow us to provide goods or services which we could not provide on our own. We share information with our business partners where you have requested services which they provide whether independently from, or in connection with our own services.

Insurers

We will share your information with our insurers where it is necessary to do so, for example in relation to a claim or potential claim we receive or make or under our general disclosure obligations under our insurance contract with them.

If you would like information about the identities of such third parties, please visit our website contact us directly by email to celsosport@pec.it and we will provide you with such information where you have a legitimate reason for requesting it (where we have shared your information with such third parties, for example).

Disclosure and use of your information for legal reasons

Indicating possible criminal acts or threats to public security to a competent authority

If we suspect that criminal or potential criminal conduct has been occurred, we will in certain circumstances need to contact an appropriate authority, such as the police. This could be the case, for instance, if we suspect that we fraud or a cyber crime has been committed or if we receive threats or malicious communications towards us or third parties.

We will generally only need to process your information for this purpose if you were involved or affected by such an incident in some way.

In connection with the enforcement or potential enforcement our legal rights

We will use your information in connection with the enforcement or potential enforcement of our legal rights, including, for example, sharing information with debt collection agencies if you do not pay amounts owed to us when you are contractually obliged to do so. Our legal rights may be contractual (where we have entered into a contract with you) or non-contractual (such as legal rights that we have under copyright law or tort law).

In connection with a legal or potential legal dispute or proceedings

We may need to use your information if we are involved in a dispute with you or a third party for example, either to resolve the dispute or as part of any mediation, arbitration or court resolution or similar process.

For ongoing compliance with laws, regulations and other legal requirements

We will use and process your information in order to comply with legal obligations to which we are subject. For example, we may need to disclose your information pursuant to a court order or subpoena if we receive one.

How long we retain your information

This section sets out how long we retain your information. We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period.

Retention period

Server log information about our clients: we normally retain your information on our server logs for 10 years after your rental contract has expired with the exception of:

Correspondence and enquiries: when you make an enquiry or correspond with us for any reason, whether by email or via our contact form or by phone, we will retain your information for as long as it takes to respond to and resolve your enquiry, and for 12 further months after which point we will delete your information.

In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:

  • the purpose(s) and use of your information both now and in the future (such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future);
  • whether we have any legal obligation to continue to process your information (such as any record-keeping obligations imposed by relevant law or regulation);
  • whether we have any legal basis to continue to process your information (such as your consent);
  • any relevant agreed industry practices on how long information should be retained;
  • the levels of risk, cost and liability involved with us continuing to hold the information;

How we secure your information

We take appropriate technical and organisational measures to secure your information and to protect it against unauthorised or unlawful use and accidental loss or destruction, including:

  • only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible;
  • using secure servers to store your information
  • verifying the identity of any individual who requests access to information prior to granting them access to information;
  • using Secure Sockets Layer (SSL) software to encrypt [any information you submit to us via any forms on our website;
  • only transferring your information via closed system or encrypted data transfers

Transmission of information to us by email

Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk.

We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.

Transfers of your information outside the European Economic Area

All of your information is stored in secured servers within the European Economic Area (EEA)

Other than to comply with any legal obligations to which we are subject (compliance with a court order, or a specific contractual obligation, for example), we do not intend to transfer your information outside the EEA or to an international organisation. In the event that we are required to transfer your information outside the EEA (or to an international organisation) for such a purpose, we will ensure appropriate safeguards and protections are in place. Information collected via email when you visit our website and when you submit information to us via our web contact form is not transferred outside of the EEA. Information collected by Google Analytics (your IP address and actions you take in relation to our website) is not transferred outside the EEA.

Your rights in relation to your information

Subject to certain limitations on certain rights, you have rights in relation to your information, which you can exercise by writing to:

Celso Sport SNC
Via Vallecetta 5
23032 Bormio SO
N. registro delle imprese SO 39135

or sending an email to celsoport@pec.it

You have the following rights in relation to your information:

  • to request access to your information and information related to our use and processing of your information;
  • to request the correction or deletion of your information;
  • to request that we restrict our use of your information;
  • to receive information which you have provided to us in a structured, commonly used and machine-readable format (e.g. a CSV file) and the right to have that information transferred to another data controller (including a third party data controller);
  • to object to the processing of your information for certain purposes (for further information, see the section below entitled Your right to object to the processing of your information for certain purposes); and
  • to withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent.

In accordance with Article 77 of the General Data Protection Regulation, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of the General Data Protection Regulation.

For the purposes of Italy, the supervisory authority is Garante per la Protezione dei Dati Personali, the contact details of which are available here: https://www.garanteprivacy.it/en/home_en

Changes to our Privacy Policy

We update and amend our Privacy Policy from time to time.

Minor changes to our Privacy Policy

Where we make minor changes to our Privacy Policy, we will update our Privacy Policy with a new effective date stated at the beginning of it. Our processing of your information will be governed by the practices set out in that new version of the Privacy Policy from its effective date onwards.

Major changes to our Privacy Policy or the purposes for which we process your information

Where we make major changes to our Privacy Policy or intend to use your information for a new purpose or a different purpose than the purposes for which we originally collected it, we will notify you by email (where possible) or by posting a notice on our website.

We will provide you with the information about the change in question and the purpose and any other relevant information before we use your information for that new purpose.

Wherever required, we will obtain your prior consent before using your information for a purpose that is different from the purposes for which we originally collected it.